What do we mean Under the Radar? Getting under the radar is a way of sneaking in through the back door without anyone noticing. The Stealth Fighter plane is famous for evading the enemys radar systems so it can drop its bombs with precision accuracy. Harry Potter is legendary for his invisible cloak which allows him to sneak anywhere un-noticed. Now if you, like me, believe wholeheartedly in ethical selling. In other words only selling something to someone who genuinely needs it and can afford it. Without a hesitation of doubtthen you need some selling under the radar tips because you can use them with the belief that youre legitimately helping the customer along the path of the sale. Now thats really important to get off my chest because its true to say that I honestly believe that if you have the slightest doubt whether to proceed with the sale, then you shouldnt. Find a customer who truly needs your product or service. Just like a rolling stonesomeone needs to give it a little push first and then it travels a path. Customers sometimes need a little push along the right path and these tips will help you do just that. Lets start with under the radar tip number 1, truisms. Truisms A truism is a statement or sentence that is, without doubt, true and most people will find themselves agreeing to it. They are a great calming skill and all you're doing here is confirming to the customer what is true in their minds and allowing them to go into a state of comfort where there are no hidden surprises. Simply say things that are true for the customer, Keep them global at first such as "Its a beautiful day today isn't it?" "Parkings a bit tricky in town at this time?" Then later on you could use some truisms you've found out about the customer such as: "Your family is a real priority to you aren't they?" "From the information on the form you obviously keep yourselves fit and healthy" "Getting a service that will save you time is important to you, don't you think?" As the customer relaxes and sees that your product is right for them...introduce some specific truisms such as: "So you agree your budget for the package is just under 600 per month?" "You'd like to complete the forms now?" Notice that I've tagged some of the questions at the end with what we call a 'yes tag'. Yes Tags These are little words at the end of the statements to get a positive "yes" from the customer. Useful to gain a commitment to move the sale along. Yes tags come in all sorts of shapes and sizes and I just know you've used them before without knowing what they were called...haven't you? Examples of yes tags... Haven't you Aren't you Don't you Isn't it? Won't you. Just put one at the end of a truism, statement and your customer will want to nod their head in agreement. But I'm sure you'll agree, won't you, that overuse is dangerous Chocolate is lovely in small doses - too much and you can become very queasy indeed... ...don't you think? Embedded Suggestions This one does sound rather rude, doesnt it? And this is the under the radar tip that is closely related to hypnotic selling. You see, so much in our lives is automated. Our bodies and minds are on auto pilot constantly as we try to make sense of the signals were being bombarded with continuously. We do this because if we had to consciously focus on absolutely everything, wed probably explode. Our conscious mind can only deal with between 5 and 9 senses at any given time, much less if youre a man! So everything else is dealt with admirably by our sub-conscious or behind the scenes brain processing. This is why brands are so powerful. We see Robinsons on the juice bottle and automatically buy it. Were in the pub and see Stella on show and order a pint without giving it anymore thought, well I do anyway. This rule of life helps us to understand why all these under the radar tips work but specifically embedded commands. These are words or short phrases that we slip in with our normal conversation that are ignored but subliminally processed by our customers to have an effect. Heres some examples: I, like many other people, enjoy driving Buy now, Mr Smith, youre wondering what benefits this product gives you You, like me, enjoy getting value for your money Im hoping youll want to place an order right now, but before you do Buy the way, lets have a quick summary of the benefits of this plan. So there are 5 examples for you of embedded suggestions. Youll notice, like many other people reading this article, that I mis-spelt buy. It should be by. But the reason I did this was to show you that some words have more than one meaning and the brain has to process all the various meanings before it arrives at the right one. So the customer is thinking about buying without knowing it. Also I really want the customer to like me, so I embedded the phrase in and at the same time drove home the fact that I like lots of people. The other phrases are just suggestions that I openly stated. These all slip under the radar or into the sub conscious and start working for you. Negation These are similar to the previous tip but slightly different so they need a separate category. If I said to my 8 year old son, Euandont worry about the carol concert this afternoon, what do you think hell think? Thats right he will worry because Ive suggested he shouldnt but just by suggesting this Ive reminded him of his fears. Likewise if I said to you now please dont ever consider eating an apple. Youll consider eating an apple. You cant stop yourself because your brain has processed the positive before obeying the dont command. Use this in sales to make suggestions that you dont want to be accused of later. For example: Dont think for a moment that you need to decide to go ahead today Ill not be asking for the order today Good arent they? You dont have to get excited about all of this right now, do you? |